Welcome back to A Good Pour! I’m your host, Kathryn Good, and today we’re talking all about the power of thoughtful gifting in business. My guest is Angie Taggert with Hello Again Box, a company that helps businesses show appreciation to their clients in a meaningful and personal way—without the hassle of doing it themselves.
From Real Estate to Relationship Building
Angie’s journey started in real estate. She and her husband landed in Tennessee after his 26-year military career, and she quickly built her business—not by flashy ads or big marketing budgets, but by nurturing relationships. She sent handwritten thank-you notes, small gifts, and thoughtful check-ins. In her second year, every single deal came from referrals. That’s when she realized: this wasn’t just a great strategy—it was a business in itself.
So, she created Hello Again Box, a corporate gifting service that works undercover. Businesses stay top-of-mind by sending personalized, high-quality gifts that feel as if they were hand-picked by the sender. No “branded swag” or generic boxes—just thoughtful, locally sourced gifts that make clients feel valued.
Why Thoughtful Gifting Matters
We all know customer service has taken a hit lately. But a simple act of gratitude can set a business apart. Angie shared that she still remembers getting a handwritten note from her septic company (yes, her septic company!), and because of that, she recommends them to everyone.
It’s a reminder that people want to feel seen and appreciated. And in business, those small touches don’t just create goodwill—they create loyalty.
More Than Just Real Estate
At first, Hello Again Box focused on real estate agents, but Angie quickly saw that every business could benefit from intentional gifting. Whether it’s a pressure washer, a financial advisor, or a local bank, all businesses rely on referrals and repeat customers. A well-timed gift can reinforce trust, spark conversations, and keep businesses top-of-mind when it matters most.
Her system makes it easy—clients can pre-select quarterly themes, order one-time gifts for special occasions, and rest easy knowing every box includes a personalized note and a return address that makes it look like it came straight from them. They even get a follow-up email with product details so they can have meaningful conversations with their clients (like, “Did you love that coffee? It’s my favorite!”—even if they’ve never tasted it).
The Heart Behind the Business
Angie’s passion for connection is at the core of everything she does. She lights up when she hears that a business got new clients because of her boxes or that a local vendor saw a surge in sales.
But running a business isn’t always easy. She admits that wearing all the hats—especially in a brand-new industry—has been a challenge. Her advice? Surround yourself with smart people, keep learning, and never underestimate the power of networking.
Taking Time to Recharge
With a growing business and a busy family, how does Angie take care of herself? She’s making it a priority to carve out quiet time in the mornings for coffee and reading. She also gets a little extra joy from spending time with her granddaughter, Rosie—who, at three years old, is already an expert at picking up shredded paper from packaging. Every little helper counts!
The Power of Staying Connected
At the end of the day, Hello Again Box isn’t just about gifts. It’s about relationships. It’s about showing appreciation, making people feel valued, and keeping those connections strong. And in business, as in life, that’s what really makes the difference.
So, what can you do today to nurture your client relationships? Maybe it’s a handwritten note, a quick check-in call, or—if you want to make it effortless—a beautifully curated Hello Again Box.
Angie, thank you for sharing your story and for bringing so much joy to businesses and their clients. And to all of you listening, keep pouring into the good work and keep sharing your story. See you next time!